"Admin" Articles

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January 21st, 2021

Looking Beyond an Employee's Coding Credentials

By Aimee Wilcox, CPMA, CCS-P, CST, MA, MT, Director of Content | Published January 21st, 2021

In today's ever-changing healthcare environment, it is important that organizations hire coding and reimbursement personnel who enjoy learning. Each year changes are made in how healthcare services are coded and reported from federal and state laws, the code sets themselves, and varying payer policies. During the public health emergency (PHE) ...

April 15th, 2020

CMS Temporarily Suspends Contract-Level RADV Audits

By Aimee Wilcox, CPMA, CCS-P, CST, MA, MT, Director of Content | Published April 15th, 2020

The Centers for Medicare and Medicaid Services (CMS) is suspending contract-level RADV audits, related to the payment year 2015 and will not initiate any new ones until after the public health emergency has ended. Any documentation already submitted will be reviewed as usual.

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August 3rd, 2018

Q/A: Is it Legal to Shred Archived Patient Records After a Certain Amount of Time?

By Wyn Staheli, Director of Research | Published August 3rd, 2018 - Last Review/Update January 28th, 2019

Shredding patient records. When is it appropriate? Read more to find out.

April 23rd, 2018

Q/A: Someone Broke into My Office. What do I do Now?

By Wyn Staheli, Director of Research | Published April 23rd, 2018 - Last Review/Update January 24th, 2019

My office was broken into last night. I use electronic health records, but we do store some protected health information for my patients in paper files. These files are not secured, so the burglars did have access to them. It did not appear that the files were touched as the burglars were looking for cash. What responsibilities to I have to my patients in a situation like this? Do I need to contact them and advise them that their PHI could have been compromised?

January 2nd, 2018

Quality Payment Program in 2018

By Wyn Staheli, Director of Research | Published January 2nd, 2018 - Last Review/Update January 30th, 2019

I checked the government website to see if I am an eligible clinician and it says that I am not. I just don't want to get blindsided with a letter saying I will be penalized. Is there anything you would suggest or recommend that I do now to protect myself from future penalties. Thank you

November 16th, 2017

Can an Unlicensed Person Perform Physical Therapy Services Such as 97110?

By Wyn Staheli, Director of Research | Published November 16th, 2017 - Last Review/Update January 30th, 2019

Can an unlicensed person perform code a 97110 service as long as they're under doctor supervision? I use only PT, ATC, or DC's to perform these codes and I've been told that I don't need such highly qualified therapists to perform therapy.

August 4th, 2017

Searching With the Comprehensive Search Tool

By Find-A-Code | Published August 4th, 2017

Occasionally, when a customer searches for a code with key words with the comprehensive search, we get feedback that they are not getting the correct results. Some of the main reasons are the correct code set is not selected in the search box. Other times customers are not searching the keywords and notes. ...

April 14th, 2017

Compliance Rules

By ChiroCode | Published April 14th, 2017 - Last Review/Update February 8th, 2019

Can we send a survey to our patients and still be compliant? Are there rules that regulate this?

March 29th, 2017

Less Efficiency with New Employee - What to do?

By Brandy Brimhall, CPC, CMCO, CCCPC, CPCO, CPMA | Published March 29th, 2017

Q: I have recently hired a new staff person. We have conducted training and I feel like she is a great addition to my practice. However, a couple of the basic job duties and required procedures we have in place aren't being done as efficiently as they had been with ...

December 15th, 2016

How do I Determine who is a Business Associate to Our Practice?

By ChiroCode | Published December 15th, 2016 - Last Review/Update March 5th, 2019

How do I determine who is a Business Associate?

November 18th, 2016

It's Time to Evaluate Your Fees!

By ChiroCode | Published November 18th, 2016 - Last Review/Update March 5th, 2019

Why might it be necessary to evaluate your fees?

October 25th, 2016

Another OIG Report on Chiropractic

By ChiroCode | Published October 25th, 2016 - Last Review/Update March 5th, 2019

On October 19 the Office of Inspector General for Health and Human Services (OIG) released another report on chiropractic. Oddly enough the Wall Street Journal had an article on that report published the day it was released (I wonder how that happened). Read hear to see the results.

August 16th, 2016

Happy Patients Means a Happy Chiropractic Practice

By ChiroCode | Published August 16th, 2016 - Last Review/Update March 4th, 2019

Did you know that the key to a successful and beneficial practice lies within the satisfaction of your patients?

February 1st, 2016

Will Incident-To in Your Organization Pass a Compliance Audit?

By Aimee Wilcox, CPMA, CCS-P, CST, MA, MT, Director of Content | Published February 1st, 2016

Practices that bill incident to services need to periodically audit compliance with Medicare and private payor guidelines to avoid potential denials or third-party audits.

August 19th, 2015

Discharge of an Employee

By | Published August 19th, 2015

Q: Our office has recently had to let an employee go that had been here for a long period of time. What would you recommend to us to ensure we have handled this properly? A: Not having any information of the circumstances, here are a few general recommendations for you to ...

February 5th, 2015

5 Key Steps to Hiring Great Staff and the New Science for Reducing Your Risk

By | Published February 5th, 2015

5 Key Steps to Hiring Great Staff and the New Science for Reducing Your Risk
Presented by Jeff Henderson

Learn... -The 7 common pitfalls of hiring -The primary reason for 80% of turnover -How to identify your best candidate—every time. -How Nobel-nominated science can help uncover the the attitudes, work-ethic and hidden risks of candidates so you can stop guessing...and hire with confidence.

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