DecisionHealth, DecisionHealth - 2011 Issue 5 (May)

Ignoring face-to-face rule could cause patient complaints, office hassles

You risk being censured for compromising patient care and your office could be flooded with phone calls, faxes, and unexpected patient visits when you don’ t perform the mandatory face-to-face encounter for home health care certifications, experts tell Part B News. “The face-to-face requirement is not something the home health agencies or doctors wanted,” says Ann Rambusch, a home health consultant in Round Rock, Texas.

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