DecisionHealth, DecisionHealth - 2009 Issue 11 (November)

Provider satisfaction survey shows low marks for appeals, enrollment

You and your peers show greater frustration with carriers over enrollments and appeals when compared to other services such as claims processing. The latest Medicare Contractor Provider Satisfaction Survey details your carrier's strengths and weaknesses - and carriers ranked the worst in the areas of enrollment and appeals. When you know your carrier struggles in a specific area, you may need to spend more time and effort when you engage the carrier in that area.

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