tci General Surgery Coding Alert - 2007 Issue 1

YOU BE THE CODER: Do Telephone Codes Pay?

Question: I recently noticed that CPT contains E/M codes specifically for telephone services. Our surgeon sometimes spends significant time on the telephone with patients. Can we use the telephone codes to gain reimbursement for these services?Washington, D.C., SubscriberAnswer: You will not receive reimbursement from Medicare for telephone calls as described by 99371 (Telephone call by a physician to patient or for consultation or medical management or for coordinating medical management with other healthcare professionals - simple or brief -), 99372 (- intermediate -) or 99373 (- complex or lengthy -). The Medicare physician fee schedule database assigns...

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