tci General Surgery Coding Alert - 2022 Issue Q4

Reader Questions: Recognize HIPAA When Faxing Results

Question: Sometimes a client or patient requests faxed medical records. What are the HIPAA rules for faxing PHI? Connecticut Subscriber Answer: When you send protected health information (PHI), such as a portion of the patient’s medical record, you are responsible for protecting outbound faxes. Caution: Your practice should establish a validation procedure, so that if a patient asks you to fax them something, you can determine whether it is an authentic request.  Incoming: Regarding incoming faxes, once a fax becomes electronic, it is considered electronic protected health information (ePHI). When you change the format, you’re required...

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