Hospitals: What CMS Will Be Asking Hospital Patients
New survey questions, pay-for-performance standards unveiled.Will new quality measures provide an accurate snapshot of how well hospitals have done their job? Here's your chance to weigh in. The Centers for Medicare & Medicaid Services is taking public comment on its new Hospital-Consumer Assessment of Health Plans patient survey tool, which will gather patient perspectives on the quality of care received during a hospital stay. The HCAHPS questions will look at:overall ratings of the hospital; pain control; communication with doctors and nurses; responsiveness of hospital staff;  ...
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