August 4th, 2017
Occasionally, when a customer searches for a code with key words with the comprehensive search, we get feedback that they are not getting the correct results. Some of the main reasons are the correct code set is not selected in the search box.
Other times customers are not searching the keywords and notes. There are times you will not have the exact result return unless you select Show Keywords & Context. For example search the common term for the disease hashimoto. Some seasoned coders will know that Autoimmune thyroiditis is used for hashimotos.
The term Autoimmune throiditis also includes other diseases such as: