Copyright © 2008-2021 R-Outcomes Ltd. All rights reserved.Users should notify Tim Benson by email: tim.benson@r-outcomes.com Used with permission 96783-6
LOINC Code
| LOINC code | 96783-6 | |
|---|---|---|
| name | Copyright © 2008-2021 R-Outcomes Ltd. All rights reserved.Users should notify Tim Benson by email: tim.benson@r-outcomes.com Used with permission | |
| description | howRwe is a short generic patient experience measure to capture patients' perception of their experience focusing on the central question: How are we doing? It has four items to measure excellence including: - Treatment as a person including compassion, empathy, emotional support, politeness, dignity, respect, and privacy. - Communication with healthcare staff including patient engagement, information, education, choice, consent, shared decision-making, and empowerment. -Promptness including delays, waiting, access, cancellations, and responsiveness -Organization and management including safety, reliability, efficiency, and information accessibility and appropriate action. Each level is indicated using a traffic-light metaphor with written labels, color, position, and images. For analysis and reporting, each response level is recorded on a 0-3 ordinal scale, with excellent = 3, good = 2, fair = 1, and poor = 0. Higher scores indicated excellent service. The four items and four levels create 256 (44) different combinations. The howRwe score is calculated by adding the scores for each item and giving a scale with 13 possible values from 0 (4 × poor, floor) to the 12 (4 × excellent, ceiling) [PMID: 25331177]. | |
| status | ACTIVE | |
Fully-Specified Name | ||
| component | howRwe panel | |
| property | - | |
| time | Pt = Point in time: To identify measures at a point in time. This is a synonym for “spot” or “random” as applied to urine measurements. | |
| system | ^Patient | |
| scale | - | |
| method | R-Outcomes | |
Additional Names | ||
| short name | Pan; PANEL.SURVEY.R-OUTCOMES; Panl; Pnl; Point in time; R prime; Random; Right; Survey; SURVEY.R-OUTCOMES | |
Basic Attributes | ||
| class | PANEL.SURVEY.R-OUTCOMES | |
| type | 4 Surveys | |
History/Usage | ||
| first released | RHO | |
| last updated | 2.72 | |
| last change type | MIN - change to field other than name | |
Related Names | ||
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Copyright © 2026 Regenstrief Institute, Inc. All Rights Reserved. To the extent included herein, the LOINC table and LOINC codes are copyright © 1995-2026, Regenstrief Institute, Inc. and the Logical Observation Identifiers Names and Codes (LOINC) Committee. See https://loinc.org/license for the full LOINC copyright and license.
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