BC Advantage - 2025 Issue 3
2025 New CPT Codes to Capture Evaluation and Management Telemedicine Services
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Article Overview
This article explains the 2025 expansion of CPT telemedicine Evaluation and Management coding. It focuses on the new telemedicine subsection, the structure of the updated code families, and the general documentation and reporting guidance associated with synchronous audio-video, synchronous audio-only, and brief communication technology services. It is intended for coding professionals, billers, and clinical documentation staff who need to understand what changed for 2025 and how the revised telemedicine framework is organized.
Why This Topic Matters
Telemedicine coding changed significantly for 2025, and this article helps readers understand the new CPT structure and the categories of services affected. It is relevant to anyone responsible for selecting telemedicine E/M codes, maintaining compliant documentation, or updating workflows and reference materials for the new year.
Article Sections
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Overview of 2025 Telemedicine E/M Code Changes
Introduces the 2025 CPT telemedicine subsection and summarizes the general categories of services added for the year. Explains the overall scope of the update and the kinds of encounters it addresses.
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Synchronous Audio-Video E/M Services – New Patient
Lists the new audio-video telemedicine code family for new patients. The section presents the code set structure and associated visit-time framework.
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Synchronous Audio-Video E/M Services – Established Patient
Lists the audio-video telemedicine code family for established patients. The section presents the code set structure and associated visit-time framework.
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Synchronous Audio-Only E/M Services – New Patient
Lists the new audio-only telemedicine code family for new patients. The section presents the code set structure and associated visit-time framework.
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Synchronous Audio-Only E/M Services – Established Patient
Lists the audio-only telemedicine code family for established patients. The section presents the code set structure and associated visit-time framework.
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Brief Synchronous Communication Technology Service (e.g., Virtual Check-In)
Describes the brief communication technology service added for 2025 and its place in the telemedicine update. The section also notes how this service category relates to the broader telemedicine guidance.
What You Will Learn
- How the 2025 CPT telemedicine E/M update is organized
- Which broad telemedicine service categories were added or revised
- How the article frames documentation and reporting considerations for telemedicine encounters
- How the telemedicine code families are grouped by encounter type and patient status
- What general guidance is provided for brief communication technology services
Who Should Read This
- Medical coders
- Coding auditors
- Billing staff
- Revenue cycle professionals
- Clinical documentation staff
- Physicians and qualified healthcare professionals
Codes Discussed
Code Ranges Discussed
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