Back to Basics - A Series Presented by your PAHCOM National Advisory Board

Why This Topic Matters

Emergency readiness can affect a practice’s ability to maintain operations, protect patients, and preserve continuity during disruptions. The article helps practice leaders understand the major planning areas to review when building or updating a disaster plan.

Article Sections

1. Part I - Emergency Preparedness

   Introduces the series and frames the need for disaster planning in medical office management during and after major disruptions. It sets out the broad areas of preparedness covered in the article.

2. Disaster Planning and Staff Readiness

   Covers general expectations for an actionable disaster plan, staff review cadence, access to the plan, and related planning tools for office continuity. It also discusses workforce organization and cross-training at a high level.

3. Financial and Operational Continuity

   Addresses broad planning considerations for sustaining a practice financially and operationally during an emergency. The section emphasizes preparation for interruptions and maintaining essential business functions.

4. Data, Technology, and Contingency Planning

   Discusses continuity planning for electronic systems and critical data, including backup preparedness and analysis of application importance. It also references emergency mode operations at a general level.

5. Inventory, PPE, and Safety Planning

   Focuses on general inventory readiness, personal protective equipment planning, and coordination with safety-related roles. It notes the importance of vendor readiness and replenishment planning.

6. Training, Exercises, and External Resources

   Describes the use of plain-language policies, active exercises, tabletop-style training, and periodic re-evaluation of the disaster plan. It also mentions external preparedness resources and organizing staff training around likely hazards.