BC Advantage - 2009 Issue 9
Clearing out the Dead Wood
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Article Overview
This article discusses staffing and recruiting strategy for billing and office teams during an economic downturn. It focuses on identifying performance and attitude problems, raising hiring standards, and using practical recruiting methods to find better candidates. The piece is written for managers and leaders in billing-related organizations who want to improve long-term team performance and workplace culture.
Why This Topic Matters
It helps readers evaluate whether the article offers management guidance relevant to staffing decisions, employee retention, and hiring process improvement in a billing or office environment.
Article Sections
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Opening perspective on the job market
Introduces the article’s view of current economic conditions and the availability of job candidates. Sets up the staffing and hiring theme that follows.
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Why weak performers can hurt the organization
Discusses the organizational impact of retaining underperforming or disruptive staff. Focuses on broad effects on productivity, morale, and retention.
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Recruiting tips
Covers general hiring and candidate evaluation advice for billing and office roles. Includes broad discussion of screening, interviews, and fit for the organization.
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Finding candidates in a downsizing market
Describes general approaches for locating candidates during layoffs and downsizing. Emphasizes using available employment resources and contacts.
What You Will Learn
- How the article frames staffing decisions during an economic downturn
- The general workplace effects of retaining poor performers
- Broad recruiting and interview practices discussed for billing-related teams
- Ways the article suggests identifying candidate sources in a changing labor market
Who Should Read This
- Practice managers
- Billing managers
- Office managers
- Healthcare billing professionals
- Business owners
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