BC Advantage - 2017 Issue 5

Dealing with Difficult Providers: Convey Your Message Effectively Without Offending

Everyone has one and everyone is frustrated finding a way to with deal with "The One." I am talking about the difficult medical provider. However, before we get too upset, let's put ourselves in their position and ask this of ourselves: How would you feel if you spent the better part of your adult life in school mastering the "Art" of healing, only to enter the work force and realize everything you learned in school has been turned into policies tied to reimbursement rather than how best to treat a patient? Then go further and ask yourself how...

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