BC Advantage - 2014 Issue 8
Is Your Employee Manual Up to Date??
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Article Overview
This article is a practical discussion for medical practice managers and administrators about maintaining an up-to-date employee manual. It covers the broad categories of policy content that should be reviewed, documented, and periodically updated, including confidentiality, leave policies, harassment procedures, computer and internet use, performance review practices, and supporting forms. The piece is most relevant to practices that want to strengthen internal operations, consistency, and administrative compliance.
Why This Topic Matters
A current employee manual helps a practice communicate expectations consistently, document employee acknowledgment, and adapt policies as laws, technologies, and workplace needs change. For administrators and managers, it supports better day-to-day operations and reduces the risk of outdated or incomplete policies.
Article Sections
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Employee manuals and policy review
Introduces why medical practices should maintain and periodically update written personnel policies. It emphasizes the operational role of a manual in setting expectations and documenting employee acknowledgment.
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Core provisions to include
Covers the main policy areas the manual should address, including confidentiality, employment status, leave, harassment, and performance oversight. The section focuses on broad administrative topics rather than detailed policy language.
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Computer and technology policies
Discusses workplace rules related to computers, software, internet, email, and electronic records. It also addresses the need to keep technology-related policies current as systems and laws change.
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Supporting forms and practice-specific documents
Lists examples of forms, logs, and checklists that may accompany the employee manual. These materials support onboarding, training, accountability, and routine office procedures.
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Final guidance
Ends with general advice about maintaining written policies and seeking professional review. It frames the article as a management resource for protecting the practice and its employees.
What You Will Learn
- Why employee manuals should be reviewed and updated regularly
- Which broad policy areas are commonly addressed in a medical practice manual
- How workplace documentation supports consistency and employee acknowledgment
- What kinds of computer and technology policies practices may need to maintain
- Which supporting forms and checklists may be included with the manual
Who Should Read This
- Medical practice managers
- Office managers
- Practice administrators
- Healthcare administrators
- Coding and compliance professionals
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