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BC Advantage - 2022 Issue 5

Improving the Patient Experience with Electronic Patient Statements

The most important part of any healthcare practice is helping patients. The second most important part is getting paid. Offering electronic patient statements is a great way to both make your patients happier and get paid faster, and-best of all-electronic patient statements are easy for your office to implement. An electronic statement contains the same information as the paper statement that is mailed to patients, but it can be sent via email or SMS/text. This avoids many of the common problems that occur with paper billing, including delivery costs, administrative and operational expenses, and the inherent delays that...

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