BC Advantage - 2008 Issue 11

The many languages in the office

It is common for communication breakdowns to occur when it comes to practices and their billing departments or billing service.   For that matter, there is a wide variance in job descriptions when it comes to what practices feel that their billing departments should do.  Some practices don't even know what that is; it is the ambiguous "make sure we get paid" statement.  Some offices have a single person that wears many of the hats, however when there are several staff members in an office and the responsibility falls on one department with the authority in...

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