BC Advantage - 2023 Issue 4

How to Bill Mental Health Telehealth

Billing for mental health telehealth services can be challenging due to various factors. Mental health providers must navigate different payer coverage and reimbursement policies, choose the correct CPT codes and modifiers, document telehealth services properly, comply with regulations related to telehealth, and educate patients about insurance coverage. Technical issues such as connectivity problems, audio or video quality issues, and software or hardware malfunctions can also disrupt the telehealth session and make it difficult to document and bill for the service. In this article, we answer the basic question, "How to bill mental health telehealth?" and all relevant questions...

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