5 Minutes with... Brad Justus

Why This Topic Matters

It offers a high-level industry perspective on operational challenges that affect coding quality, productivity, staffing, audit readiness, and revenue cycle performance. Readers can use it to understand the kinds of HIM services, staffing pressures, and compliance-related concerns that were prominent during and after ICD-10 adoption.

Article Sections

1. Career background and healthcare path

   Introduces the speaker’s background and the progression of his career into healthcare-related roles. It also outlines the broad experience that led to his work in health information management.

2. Role at himagine solutions and company overview

   Describes the company’s healthcare outsourcing services and the speaker’s responsibilities as a strategic account executive. The section focuses on general service lines and client types supported by the organization.

3. Daily responsibilities and client relationships

   Covers the kinds of leaders he works with and the general goals of his daily work. It highlights relationship management, operational support, and service coordination.

4. Revenue cycle and coding operations

   Discusses how coding performance fits into revenue cycle improvement and the broad operational factors that affect it. The section emphasizes quality, productivity, workflow, and staffing considerations.

5. Documentation, CDI, and managed coding support

   Explains the importance of documentation quality and the role of education and staffing support in coding operations. It also addresses broader trends in remote coding and outsourced support models.

6. ICD-10 preparation, adoption, and auditing

   Reviews the speaker’s experience helping organizations prepare for ICD-10 and the types of readiness activities involved. It also discusses the ongoing need for audit support and coder education after implementation.

7. Post-implementation challenges and denials management

   Addresses common operational issues seen after ICD-10 go-live, including staffing strain and productivity changes. The section also covers general approaches to monitoring denials and related performance indicators.

8. Career advice and social media networking

   Shares general advice for professionals interested in advancing their careers. It emphasizes communication, networking, and participation in professional conversations online.

9. Closing contact information

   Provides ways to connect with the interview subject and his company. This is general contact and promotional information.