BC Advantage - 2017 Issue 7
5 Minutes with… Manny Oliverez, CPC CEO & Co-founder Capture Billing | Medical Billing Services
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Article Overview
This article is an interview focused on the business side of healthcare, particularly medical billing, revenue cycle management, practice operations, and professional growth. It discusses how the company was built, the kinds of services offered to practices, how billing and coding information is researched, and common operational issues that can affect reimbursement. It is aimed at readers interested in medical billing services, practice management, and healthcare business leadership.
Why This Topic Matters
It provides a practical perspective on how billing operations support practice revenue and what kinds of workflow and follow-up issues can affect financial performance. It is also useful for readers looking for general insight into billing education, industry research sources, and career development in healthcare administration.
Article Sections
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Interview background and career path
The speaker describes a business background and the path that led into healthcare and medical billing. It introduces the origin of interest in practice management and revenue-related work.
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Starting and growing a billing business
This section covers how the billing company began and how it expanded into a specialized service. It focuses on business development and the transition from helping one practice to supporting others.
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Services and revenue cycle management approach
The discussion explains the company’s broader billing and revenue cycle management services. It also addresses the general role of follow-up and collections support in practice operations.
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Researching billing and coding content
This section describes how current billing and coding topics are identified and researched for educational content. It references the types of professional and organizational resources used to stay current.
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Common causes of revenue loss
The article reviews broad operational areas that can affect reimbursement in a practice. It discusses documentation, claims workflow, and follow-up processes at a general level.
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Typical work day and operational responsibilities
This section outlines leadership, management, and technology-related responsibilities in a billing business. It includes training, workflow support, and administrative oversight.
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Biggest achievement and professional growth
The speaker reflects on long-term business growth, networking, and involvement in education and associations. It emphasizes relationship-building and continued learning.
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Advice for those entering healthcare
The closing section offers general career advice for people starting in healthcare or billing-related fields. It emphasizes learning, persistence, and professional development.
What You Will Learn
- How a medical billing and practice management business can evolve over time
- What kinds of services a revenue cycle management company may provide
- How billing and coding professionals may research current industry information
- What broad operational issues can affect practice reimbursement
- How leadership roles in billing businesses may include training, workflow, and business development
- General career advice for entering healthcare administration or billing
Who Should Read This
- Medical billing professionals
- Practice managers
- Healthcare administrators
- Revenue cycle management staff
- Coding and billing students
- Small practice owners
- Healthcare business leaders
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