BC Advantage - 2024 Issue 9
Overcoming Prior Authorization Challenges With Technology
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Article Overview
This article covers survey findings from the American Medical Association on the burdens and care disruptions associated with prior authorization, along with a vendor-focused discussion of a workflow technology designed to reduce manual effort and improve access to insurance-related information inside clinical systems. It is relevant to physicians, practice administrators, revenue cycle and operations teams, and healthcare technology readers tracking prior authorization reform and interoperability tools. The article also touches on broader legislative and organizational efforts to streamline authorization processes and reduce administrative strain.
Why This Topic Matters
Prior authorization affects patient access, physician workload, and practice efficiency, so understanding both the reported impacts and proposed workflow solutions can help healthcare organizations evaluate operational changes and technology options.
Article Sections
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The Consequences of Prior Authorization
Summarizes survey-reported impacts of prior authorization on patient care, physician workload, and healthcare resource use. Also introduces the broader reform context discussed in the article.
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In-Depth Survey Results
Presents additional findings from the physician survey, including respondent composition and reported administrative and clinical burdens. The section also discusses appeals, peer-to-peer review experiences, and utilization effects at a high level.
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NantLink™ - A Streamlined Solution
Describes a technology-based interoperability and workflow solution and its role in connecting clinical systems with insurance-related functions. The section also explains the vendor’s general positioning of the product and its intended workflow benefits.
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NantHealth
Provides a brief company overview and source attribution for the technology discussed in the article.
What You Will Learn
- How prior authorization is affecting patient access and clinical workflow
- What the AMA survey reports about physician experiences with prior authorization
- How technology is being positioned to reduce administrative burden in authorization-related workflows
- What general types of reforms and interoperability capabilities are being discussed in this area
Who Should Read This
- Physicians
- Practice managers
- Revenue cycle and billing professionals
- Healthcare administrators
- Health IT and interoperability professionals
- Policy and compliance teams
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