BC Advantage - 2017 Issue 2

Profit Depends on Efficiency

To us, the most fascinating thing about process improvement within a medical practice is how it has a clear clinical counterpart: differential diagnoses. In a typical scenario, a patient presents with a chief complaint ("I don't feel well"), and it's the provider's job to figure out just what is wrong and what to do to make the patient better. The problem with "I don't feel well" is that it encompasses hundreds of possible conditions, and it often takes a bit more than a quick physical exam to get to the root cause. Thankfully, diagnostic testing and evidence-based medicine databases...

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