BC Advantage - 2006 Issue 12

A Reason Why Patients Don't Pay Their Bills

I'm sitting at home, going over my bills and I have a medical bill for me, my wife and my son.  The claims were sent to my insurance and applied to my deductible.  I called the number on the bill, so that I can give them my credit card number and be pleased I help keep another doctor in business.  Sounds simple, right?The person answering the phone never gave her name, so her first words were, "May I have your account number!"  I gave it and then said, "May I have your name, please...

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