BC Advantage - 2014 Issue 10

Successful Insurance Reimbursement

Does your office experience a rejection rate in insurance denials that's higher than you'd like it to be?Does your front-desk and billing staff know the type of information that's important to obtain when registering a patient?  Do they know WHY the information they're collecting is important?We have found that the first step in decreased denials is employee understanding!  If the employees who are registering your patients-or processing your claims-don't know the significance of the information they are processing, chances of errors increase dramatically.Paying attention to detail is crucial to effectively processing "clean claims"! ...

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