BC Advantage - 2021 Issue 5
Telehealth and the OIG Work Plan
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Article Overview
This article explains the role of the Office of Inspector General and its Work Plan, then focuses on telehealth as a current oversight priority. It summarizes the kinds of telehealth-related projects the OIG is monitoring across Medicare, Medicaid, and home health, and explains why providers, billers, coders, auditors, and compliance teams should pay attention to ongoing review activity during and after the public health emergency.
Why This Topic Matters
Telehealth expansion has increased billing volume and program scrutiny, making it important for healthcare organizations to understand where federal oversight is concentrated and how audit attention may affect compliance efforts.
Article Sections
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The Office of Inspector General (OIG)
Introduces the OIG, its purpose, and the major organizational units involved in oversight and enforcement. Provides context for how the agency fits into federal healthcare program integrity efforts.
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The Work Plan
Describes the OIG Work Plan and how it is updated and used to identify ongoing and planned review projects. Summarizes the general factors that influence what gets included.
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Why is the OIG Interested in Telehealth?
Reviews the OIG’s prior telehealth oversight activity and the broader reasons telehealth has become a focus area. Connects earlier audit activity with current interest during the public health emergency.
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The Sweet Seven?
Outlines the telehealth-related Work Plan projects highlighted in the article and groups them by expected reporting timeframe. Covers multiple payer and setting categories, including Medicare, Medicaid, and home health.
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Telefraud?
Explains the article’s discussion of fraud schemes associated with telemarketing and virtual encounters. Distinguishes this subject from broader telehealth compliance concerns.
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Conclusion
Wraps up with the article’s overall compliance message and recommended organizational focus areas. Emphasizes monitoring OIG priorities and maintaining documentation readiness.
What You Will Learn
- How the OIG Work Plan is used in healthcare oversight
- Why telehealth has become a federal audit priority
- What types of telehealth-related review projects are underway
- How telehealth oversight affects Medicare, Medicaid, and home health
- What compliance teams should monitor in relation to OIG activity
Who Should Read This
- Medical coders
- Billers
- Compliance officers
- Practice managers
- Auditors
- Healthcare providers
- Home health organizations
- Medicaid and Medicare stakeholders
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