10 steps to reduce EHR errors that can lead to malpractice liability

Why This Topic Matters

EHR-related mistakes can create patient safety problems, documentation issues, and legal exposure. Understanding the operational safeguards discussed in the article can help practices evaluate their workflows and reduce risk.

Article Sections

1. Vendor selection and data access

   Discusses considerations for evaluating EHR vendors, contract expectations, and access to records if a practice changes systems.

2. Vendor support and system reliability

   Covers responding to technical problems and staying informed through vendor-supported resources and user communities.

3. Clinician training and compliance planning

   Addresses staff education, documentation practices, and incorporating EHR use into a broader compliance program.

4. Patient record integrity and release of information

   Focuses on maintaining correct patient records, handling information release consistently, and reviewing generated outputs before sharing them.

5. Subpoenas, claim reporting, and patient feedback

   Reviews how to monitor requested records, report EHR involvement in claims, and use patient surveys to surface concerns.