DecisionHealth, DecisionHealth - 2026 Issue 5 (May)

AI chatbots create medico-legal trouble; reduce your risk of harm

Pennsylvania recently brought suit against an artificial intelligence (AI) company on the grounds that its chatbot portrayed itself as a physician. This is one of the most recent in a series of cases that suggest legal jeopardy for practices that use AI products for patient care even in ways that seem harmless, and experts advise preventive action.

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