Benchmark of the Week: Top denial codes in Phase 1 RAC states

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article reviews denial rates for in-office services across Phase 1 RAC states using CMS-related data and a ranking of states with the highest denial activity. It is intended for coders, billing staff, compliance teams, and providers who want to understand denial trends and the broader audit environment affecting Part B claims. The discussion is high level and focuses on benchmarking, state-level comparisons, and why denial patterns matter for audit monitoring.

Why This Topic Matters

Understanding denial trends can help organizations spot areas that may draw auditor attention and compare their own billing patterns against broader benchmarks.

What You Will Learn

  • How denial benchmarking is being used in Phase 1 RAC states
  • What kinds of claims data were reviewed for in-office services
  • Why frequent denials may be relevant to audit monitoring
  • How state-level comparisons can inform billing review efforts

Who Should Read This

  • Medical coders
  • Billing staff
  • Compliance professionals
  • Practice administrators
  • Physicians and clinic managers

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