decisionhealth Newsletters, Coder Pink Sheets - 2007 Issue 5 (May)
You can't bill for free samples - but be sure to document them
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Article Overview
This article addresses how pediatric practices handle free samples and other items given to patients without billing, emphasizing documentation and practice workflow considerations. It also discusses why the practice is becoming less common, including compliance concerns and payer preferences, and describes alternative convenience options practices may consider. The content is relevant to coding staff, practice managers, and clinicians who need a general understanding of documentation and compliance issues tied to non-billable items.
Why This Topic Matters
Accurate documentation of items provided without charge can support chart integrity and help practices manage compliance and operational issues. The article also highlights changing payer and regulatory pressures that may affect how pediatric offices provide convenience items to patients.
Article Sections
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Free samples and documentation
Discusses the handling of free samples and other items provided to patients without billing, with emphasis on documentation practices and compliance awareness.
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Diapers “R” Us: Practices install vending kiosks
Describes practice-level convenience alternatives such as lobby kiosks and other low-cost patient supply options in pediatric settings.
What You Will Learn
- Why practices may document items given to patients even when no charge is made
- How changing compliance and payer pressures can affect the use of free samples
- What types of convenience alternatives pediatric practices may consider
- How non-billable supplies relate to workflow and practice operations
Who Should Read This
- Medical coders
- Coding managers
- Practice managers
- Pediatricians
- Clinic administrators
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