Care management codes rise from COVID depths; so do some denials

Article Overview

This article examines Medicare claims patterns for care management services over a multi-year period that includes the COVID-19 era and the recovery that followed. It is useful for coders, billing staff, compliance teams, and practice leaders who monitor utilization trends and denial rates for care management services. The discussion focuses on broad changes in claim volume and denial patterns across chronic care management, transitional care management, and principal care management code families.