Chronic care management payments arrive with revenue opportunity, hurdles

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article reviews the Medicare chronic care management policy changes tied to the 2015 physician fee schedule and outlines the practical issues for physician practices considering the service. It is aimed at coders, billing staff, practice managers, and clinicians who need to understand the general requirements, health IT expectations, consent and beneficiary communication, and practice-readiness considerations associated with CCM.

Why This Topic Matters

Chronic care management creates a new recurring reimbursement opportunity, but it also brings workflow, documentation, supervision, technology, and patient financial-responsibility considerations that can affect whether a practice can successfully provide the service.

Article Sections

  1. Medicare CCM payment overview

    Introduces the Medicare policy change and the timing of when practices can begin billing. Summarizes the article’s focus on reimbursement and implementation questions.

  2. Billing and service requirements

    Covers the basic structure of the chronic care management service, including the general type of monthly reporting and the broad clinical and operational expectations discussed in the article.

  3. Supervision and health IT considerations

    Discusses staffing supervision, electronic health record expectations, electronic sharing of care information, and related compliance issues.

  4. Beneficiary consent and cost-sharing

    Explains the patient communication and consent topics raised by the policy, including cost-sharing and documentation concerns.

  5. Practice readiness and operational impact

    Addresses workflow planning, staffing capacity, care-plan workload, and whether offering the service is feasible for a given practice.

What You Will Learn

  • The general Medicare chronic care management policy context and implementation timeline.
  • The broad operational requirements practices are expected to consider before billing CCM.
  • How supervision, electronic communication, and related health IT topics factor into CCM delivery.
  • What the article says about beneficiary consent, cost-sharing, and patient communication.
  • How practices can think about staffing, workflow, and readiness for recurring chronic care management services.

Who Should Read This

  • Medical coders
  • Billing and reimbursement staff
  • Practice managers
  • Physicians and qualified health care professionals
  • Healthcare administrators

Codes Discussed


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