Communications-based services will require planning, good timing

Why This Topic Matters

These services affect how practices document and bill non-face-to-face communication work that may otherwise be bundled into office E/M services. Understanding the policy framework helps practices prepare for payer adoption, avoid billing conflicts, and set up consent and collection workflows.

Article Sections

1. Communication technology-based services in Medicare

   Introduces the Medicare coverage changes and the general relationship of these services to office-based evaluation and management work. It also notes how the services differ from Medicare telehealth rules.

2. Interprofessional consult codes

   Summarizes the newly discussed CPT interprofessional consult and referral services and the broad circumstances in which they are relevant. The section frames the services as time-based communication services without detailing code-specific rules.

3. Remote patient evaluation services

   Describes the HCPCS services used for certain non-face-to-face patient evaluations and their general purpose. The section focuses on the service category and patient context rather than code-level decision criteria.

4. Think globally for E/M services

   Explains that timing relationships with other evaluation and management services can affect whether a communication-based service is reportable. The section also discusses the need to consider related encounters across a broader time span.

5. Consider the hurdles

   Reviews operational challenges practices may face when implementing these services, including consent, billing workflow, and collections. It highlights practical preparation needs for offices considering adoption.