decisionhealth Newsletters, Answer Books - 2009 Issue 3 (March)
Intermediaries - Overview / Information Intermediaries have to provide
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Article Overview
This article explains the general information and training responsibilities Medicare intermediaries have toward providers. It covers advance notice of policy and procedure changes, timing expectations for electronic data interchange instructions, and the role of regular provider training and follow-up education when coding changes or billing issues arise. The content is relevant to providers, office staff, and coding or billing teams who need to understand intermediary communication and training obligations.
Why This Topic Matters
Timely notice and organized training help providers stay current with Medicare policy updates and coding-related changes, reducing disruption to billing and administrative workflows.
Article Sections
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Advance notice of Medicare policy and procedure changes
Describes the general expectation that providers be informed ahead of policy and procedure changes, including timing considerations for different types of intermediary communications.
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Provider training and follow-up support
Summarizes intermediary responsibilities for recurring training, education on billing and coverage topics, and additional support when coding-related or provider-specific issues arise.
What You Will Learn
- How Medicare intermediaries are expected to communicate policy and procedure updates to providers.
- What kinds of provider education and training intermediaries are expected to support.
- How ongoing training may be used when coding changes or provider-specific issues occur.
- What general audiences the intermediary training responsibilities are intended to serve.
Who Should Read This
- Providers
- Office staff
- Billing staff
- Coding staff
- Healthcare administrators
- Medicare compliance personnel
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