Medicare_Carriers_Manual / 12100 / 12100.9_Definitions.--

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This manual section explains definitions and examples related to Medicare determination reopening standards. It is relevant to claims processing staff, auditors, and coding/billing professionals who need to understand how Medicare frames new evidence, clerical issues, record-based errors, and adverse payment outcomes. The article is policy-oriented and focuses on terminology and illustrative situations rather than code-specific guidance.

Why This Topic Matters

Understanding these definitions helps readers recognize when a Medicare determination may be revisited and how certain types of record errors are categorized within carrier procedures.

Article Sections

  1. A. New and Material Evidence

    Defines the type of evidence considered relevant for reopening a prior determination and discusses the role of additional development.

  2. B. Clerical Error

    Describes the types of human and mechanical mistakes treated as clerical errors for reopening purposes.

  3. C. Error on Face of the Evidence

    Explains when a determination is considered incorrect based on the record available at the time of the decision.

  4. D. Illustrations

    Provides broad examples of situations treated as errors on the face of the evidence, including separate timing contexts for reopening.

  5. E. Unfavorable Determination

    Defines what makes a determination unfavorable in terms of the amount paid versus the amount claimed.

What You Will Learn

  • How Medicare carrier procedures define new and material evidence
  • How clerical errors are characterized in reopening contexts
  • How record-based errors are distinguished from other issues
  • What situations are treated as illustrative examples of an error on the face of the evidence
  • How an unfavorable determination is generally identified

Who Should Read This

  • Medicare claims staff
  • Medical billers and coders
  • Compliance professionals
  • Auditors
  • Provider administrative staff

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