decisionhealth Newsletters, Answer Books - 2009 Issue 3 (March)
OIG Model Compliance Plan / Step 2 - Write Standards and Procedures / Retention of Records
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Article Overview
This article explains how record retention fits into an organization’s compliance plan and why health care providers should maintain organized documentation of compliance, business, and medical records. It addresses general retention-system planning, privacy and regulatory considerations, and the need to document interactions with government program administrators. The content is aimed at health care organizations, compliance staff, and administrators who develop or maintain standards and procedures.
Why This Topic Matters
Record retention policies support compliance oversight, help preserve evidence of internal reviews and corrective actions, and assist organizations in responding to government inquiries or operational changes. The article is relevant for providers that need to align internal documentation practices with federal and state expectations.
What You Will Learn
- How record retention supports a compliance program
- What types of documentation organizations may want to preserve
- Why privacy and regulatory requirements matter when designing retention systems
- How to approach documentation of government program inquiries and responses
- How standards and procedures can address retention, security, and disposition of records
Who Should Read This
- Health care providers
- Compliance officers
- Practice managers
- Health care administrators
- Billing and operations staff
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