DecisionHealth, DecisionHealth - 2020 Issue 6 (June)

Patients who get a COVID-19 test, and nothing more, stay ‘new’ for next visit

Question: We’ve been running a clinic for COVID-19 tests where patients fill out forms and get tested. Some patients come back to the office for their results and sometimes, especially if the results are positive, they see the doctor. Are they a “new” patient at that point? Or are they established?

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