If payers, or their vendors, are skimming your payments, tell them to stop

Why This Topic Matters

Payment method fees can affect how much a provider ultimately receives and how payer contracts are structured. The article highlights why healthcare organizations should review payment terms carefully and monitor guidance from CMS and advocacy groups.

Article Sections

1. CMS guidance and provider concerns

   Introduces recent CMS FAQ activity and the general provider concern about payment processing practices. It frames the issue as a practice management and reimbursement topic.

2. Some FAQs withdrawn

   Describes CMS FAQ updates, including material that was later removed, and the context around questions involving EFT-related fees. It also mentions external commentary from medical organizations.

3. Virtual cards

   Covers the use of virtual credit card payments as an alternative payment method and why some providers and plans encounter friction around them. The section also notes comments from practice and consulting sources.

4. 3 things to do about fees

   Summarizes practical responses discussed by advocacy groups and practitioners, along with resources for reporting concerns. It emphasizes contract review, legal arguments, and payer communication.