decisionhealth Newsletters, Part B News - 2024 Issue 9 (September)
Post-PHE telehealth use stayed above pre-COVID levels in Q1 2024
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Article Overview
This article reviews recent Medicare telehealth utilization trends using CMS data and places them in the context of the end of the COVID-19 public health emergency. It is relevant for coders, compliance staff, revenue cycle teams, and healthcare organizations tracking telehealth volume and Medicare policy-related reporting. The piece also notes limitations in the underlying CMS data set and the time period covered by the reported trends.
Why This Topic Matters
Telehealth utilization trends can influence coding workflow, reporting analysis, and strategic planning for organizations serving Medicare beneficiaries. Understanding how CMS is measuring these services is important for interpreting utilization data correctly.
What You Will Learn
- How Medicare telehealth utilization changed from the pre-COVID period through Q1 2024
- What CMS data is being used to describe telehealth trends
- Why the reported counts may differ from actual telehealth usage
- How the end of the public health emergency frames the reported timeline
Who Should Read This
- Medical coders
- Coding auditors
- Compliance professionals
- Revenue cycle staff
- Healthcare administrators
- Telehealth program managers
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