decisionhealth Newsletters, Answer Books - 2008 Issue 12 (December)
Program_Memos / 2003 / AB-03-027
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Article Overview
This article outlines CMS operational guidance for carriers and fiscal intermediaries on how to notify providers about 2003 Medicare Physician Fee Schedule updates and the participation enrollment period. It covers dissemination through websites, list-serves, remittance advice, and automated phone systems, along with timing and implementation communications for contractors and provider education staff.
Why This Topic Matters
It helps Medicare contractors understand what administrative notices and provider communications were expected for the 2003 payment update and enrollment period change. The memo is relevant to staff responsible for provider outreach, web content, IVR/ARU messaging, and bulletin publication.
Article Sections
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Carrier communication instructions
Guidance for notifying subscribers and physicians through carrier outreach channels. Covers general messaging expectations for web-based and remittance advice communications.
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Automatic Response Units / Interactive Voice Response Units
Instructions for updating automated telephone messaging for physicians and practitioners. Includes timing, message delivery options, and removal of the temporary notice.
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Provider Education for Intermediaries
Directions for fiscal intermediaries to prepare provider education materials for web and bulletin publication. Addresses coordination with publication timing and CMS notification.
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Administrative considerations
Brief operational notes on design, interfaces, financial reporting, dependencies, and testing. Includes implementation timing, discard timing, contact information, and funding notes.
What You Will Learn
- What communication channels CMS expected contractors to use for provider notification
- How the memo addresses automated telephone messaging and website updates
- What timing and publication considerations applied to contractor education materials
- Which implementation and administrative dates framed the memo
Who Should Read This
- Medicare carriers
- Fiscal intermediaries
- CMS regional office staff
- Provider education staff
- Contractor operations staff
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