Share details, 6 tips on the 16 new telemedicine E/M codes

Why This Topic Matters

Telemedicine E/M reporting is changing in CPT 2025, and practices need to understand which encounter types are covered, how the service structure is organized, and what documentation elements matter before payer adoption and coverage decisions are settled. The article helps readers identify the major compliance and workflow issues that could affect accurate claim submission and staff training.

Article Sections

1. Coding

   Introduces the new telemedicine E/M code families and explains their general structure within CPT 2025. It also notes how the article frames coverage uncertainty and payer adoption.

2. Keep time for all audio-only encounters

   Focuses on timing considerations for audio-only telemedicine services and the importance of tracking medical discussion time. It also discusses the relationship between time-based selection and encounter reporting.

3. Share 6 more tips on telemedicine E/M

   Summarizes operational and documentation issues related to synchronous telemedicine visits, including platform use, patient communication, connection type documentation, and same-day time handling.

4. Take note of 2 don’ts

   Highlights situations the article says should not be reported as telemedicine E/M and discusses limits involving care management-related services.