decisionhealth Newsletters, Part B News - 2005 Issue 7 (July)
Take steps to make sure payment losses not caused internally
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Article Overview
This article explains how physician practices can reduce the risk of internal theft and embezzlement through stronger office controls, record reconciliation, staff oversight, and hiring safeguards. It is aimed at practice managers, physicians, and billing or front-office staff responsible for handling payments and deposits. The guidance focuses on operational risk management and internal process review rather than clinical coding.
Why This Topic Matters
Payment losses can occur even when a practice appears to be collecting money correctly, and weak controls can also create broader financial exposure if claims are not properly documented or deposited. Understanding common internal-control weaknesses helps practices protect revenue and identify suspicious patterns early.
What You Will Learn
- How internal theft can occur in a medical practice
- Why basic financial controls matter in office operations
- What kinds of staff and workflow safeguards practices may review
- How hiring and supervision practices can affect revenue protection
- Why reconciliation and oversight are important in payment handling
Who Should Read This
- Physicians
- Practice managers
- Office managers
- Billing staff
- Front-desk staff
- Medical group administrators
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