decisionhealth Newsletters, Part B News - 2009 Issue 9 (September)
3 tips to speed payment for private payer claims
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Article Overview
This article summarizes advice shared at a physician office managers conference on ways medical practices can encourage faster responses from private payers. It is aimed at practice managers, billing staff, and office administrators who handle claim follow-up, payer communications, and patient payment collection processes. The content focuses on general operational guidance, conference commentary, and the role of a small practice management association.
Why This Topic Matters
Delays in payer response can affect cash flow, administrative workload, and follow-up efficiency for medical practices. The article is relevant to offices looking for general revenue-cycle workflow ideas and payer communication practices.
What You Will Learn
- How practices may approach private payer follow-up communications
- General ideas discussed for handling benefit verification and preauthorization calls
- A practice-management approach to collecting patient payment information at enrollment
- Background on a small association focused on practice manager peer exchange
Who Should Read This
- Practice managers
- Billing staff
- Office administrators
- Revenue cycle personnel
- Physician practice owners
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