decisionhealth Newsletters, Part B News - 2011 Issue 10 (October)
4 ways to avoid enrollment delays with private plans that don’t use UPD
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Article Overview
This article discusses how practices can reduce delays in private insurance enrollment and credentialing when a payer does not use the CAQH Universal Provider Datasource (UPD). It is aimed at practice administrators, billing staff, and credentialing personnel who handle payer enrollment, documentation follow-up, and provider start-date planning. The piece focuses on general process considerations, including using UPD when possible, preparing for paper-based workflows, responding to payer validation requests, and planning ahead for nonretroactive private plan approvals.
Why This Topic Matters
Enrollment delays can disrupt provider onboarding and revenue flow. Understanding how different private payers handle credentialing helps staff prepare the right documentation and timelines.
Article Sections
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Use UPD whenever you can
Introduces the CAQH UPD service and explains its role in private payer credentialing. Discusses why some plans participate and others may not.
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Ways to streamline enrollment when a payer does not participate
Outlines general workflow adjustments for practices that need to complete enrollment without an online datasource. Covers paperwork handling, validation follow-up, and advance planning.
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1. Ask the payer whether a UPD printout is acceptable
Describes checking with a payer about whether a printed UPD form can be used instead of a separate enrollment form.
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2. Do the prep work for a paper process
Covers preparation for manual completion of payer and privileging paperwork when online submission is unavailable.
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3. Be alert for validation requests
Addresses follow-up requests from payers to confirm or supplement provider information and the need to respond promptly.
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4. Begin the process early and plan provider start dates
Focuses on enrollment timing considerations and coordinating credentialing completion with provider start dates.
What You Will Learn
- How private payer enrollment differs when a plan does not use CAQH UPD
- How practices can prepare for paper-based credentialing workflows
- How to handle payer validation and documentation requests
- How to plan enrollment timelines around provider start dates
Who Should Read This
- Practice administrators
- Medical billing staff
- Credentialing specialists
- Provider enrollment staff
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