As audits loom, stick to the rules for ACP CPT codes to avoid harm

April 6th, 2021

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article explains the documentation and coding issues surrounding advance care planning services and why they matter in an audit environment. It is aimed at coding professionals, billing staff, and clinicians who support Medicare claims, and it covers general documentation expectations, timing requirements, consent, diagnosis reporting, wellness-visit interactions, telehealth considerations, and related Medicare/CPT guidance.

Why This Topic Matters

Advance care planning claims can be denied or challenged when documentation is incomplete, especially for time-based services. Understanding the scope of the service and the surrounding Medicare rules helps practices reduce audit risk and support compliant reporting.

Article Sections

  1. Audit risk and documentation concerns

    Introduces the audit focus on advance care planning claims and summarizes the types of documentation issues discussed in the article.

  2. Examples of problematic documentation

    Presents sample encounter scenarios that illustrate common documentation shortcomings identified in review findings.

  3. Review the basic rules

    Provides a broad review of the main topics staff should understand when working with advance care planning services.

  4. Descriptors

    Covers the general role of code descriptors and the importance of time-based documentation for the service.

  5. Definitions

    Summarizes the general concept of advance care planning and advance directives as discussed by CMS and the CPT manual.

  6. Diagnosis

    Explains the article’s discussion of diagnosis reporting and the types of accompanying visit services referenced for Medicare.

  7. Delve into the details

    Addresses additional practical considerations such as consent, frequency, combination with other visits, and telehealth-related changes.

  8. Consent is crucial

    Discusses the need for patient agreement before the conversation is documented and reported.

  9. Frequency is flexible

    Summarizes the article’s discussion of repeat service reporting and Medicare limits.

  10. Other visits are OK

    Covers the article’s discussion of reporting advance care planning alongside other visit types and the interaction with preventive services.

  11. Be aware of PHE changes

    Notes the temporary public health emergency telehealth context described in the article.

What You Will Learn

  • How advance care planning documentation is discussed in the context of audit review
  • What types of supporting information are highlighted for time-based services
  • How the article frames diagnosis reporting alongside advance care planning
  • What Medicare and CPT guidance is referenced for wellness-visit and telehealth contexts
  • What practical documentation themes are emphasized for compliance preparation

Who Should Read This

  • Medical coders
  • Billing staff
  • Compliance professionals
  • Physicians and qualified healthcare professionals
  • Practice managers

Codes Discussed

  • CPT: 99497
  • CPT: 99498
  • HCPCS Level II: G0402
  • HCPCS Level II: G0438
  • HCPCS Level II: G0439

Modifiers Discussed

  • CPT: -33

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