HCPro, JustCoding Inpatient - 2020 Issue 29 (August)
CDI quality reviews: A marathon, not a sprint
August 4th, 2020
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Article Overview
This article discusses how hospital CDI programs are incorporating quality reviews into their workflow. It covers common starting points such as patient safety and mortality-focused reviews, how organizations assign and conduct the work, ways to think about tracking and return on investment, and the impact on productivity and physician engagement. The piece is aimed at CDI leaders, inpatient coding staff, and quality professionals who want to understand how these reviews fit into broader documentation improvement efforts.
Why This Topic Matters
Quality-focused CDI work can influence how hospitals measure performance, coordinate across departments, and train staff. Readers will see the practical considerations involved in adding these reviews to an existing CDI program and how organizations approach the transition.
Article Sections
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Starting points
This section describes common reasons hospitals begin quality-focused CDI reviews and the types of areas they may choose to prioritize. It also introduces organizational benchmarking and review assignment approaches.
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Tracking and productivity
This section addresses ways organizations think about measuring the impact of quality reviews and using existing systems to monitor performance. It also discusses workflow and productivity considerations when these reviews are added to CDI operations.
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Physician engagement
This section focuses on how providers respond to the shift toward quality-oriented reviews and the role of education in the transition. It also highlights the effect on collaboration and team morale.
What You Will Learn
- Why CDI programs may expand from traditional documentation review into quality-focused review work
- How hospitals decide which quality review areas to start with
- How organizations think about assigning and timing quality reviews within CDI workflows
- What factors affect tracking, reporting, and perceived return on investment for CDI quality work
- How quality review initiatives can affect productivity, morale, and physician engagement
Who Should Read This
- CDI specialists
- CDI managers
- Inpatient coding professionals
- Hospital quality staff
- Clinical documentation improvement educators
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