Conduct internal reviews to prevent overreporting of HACs and PSIs

June 22nd, 2021

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article examines how hospitals can use internal review workflows to find repeated coding and documentation issues related to CMS patient safety and hospital-acquired condition measures. It highlights CDI, coding, physician advisor, and reconciliation approaches, along with broader operational and financial reasons these reviews matter to hospital quality programs and reimbursement protection.

Why This Topic Matters

Hospitals can face payment penalties and public quality reporting consequences when PSI and HAC counts are overstated. The article is relevant to CDI leaders, coders, physician advisors, and revenue integrity teams evaluating internal audit and reconciliation processes.

Article Sections

  1. Root cause analysis of averted PSIs and HACs

    Describes a CDI-led review workflow used to identify records associated with PSI and HAC measures and route them through multiple levels of clinical and coding review. The section also discusses the operational purpose of the process and its relationship to quality reporting and reimbursement risk.

  2. Benefits of a CDI reconciler

    Summarizes a CDI reconciliation approach used to align coding and documentation reviews, including retrospective audit activity and remote work arrangements. The section focuses on operational results, staffing considerations, and reimbursement impact.

What You Will Learn

  • How internal CDI reviews can support PSI and HAC reduction efforts
  • Why documentation and coding verification matter in quality-based reporting
  • What roles may be involved in a multi-step review workflow
  • How reconciliation and retrospective audit processes can affect hospital operations
  • Why PSI and HAC overreporting can affect reimbursement and quality perception

Who Should Read This

  • CDI specialists
  • Medical coders
  • Coding educators
  • Physician advisors
  • Revenue integrity professionals
  • Hospital quality leaders
  • Case management and utilization review staff

Codes Discussed

  • ICD-10-CM: D68.32

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