Getting ahead of pre-payment audits

December 15th, 2020

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article discusses how healthcare organizations can respond to growing pre-payment audit activity during the COVID-19 era. It focuses on audit trends, departmental coordination, tracking methods, payer contract considerations, and practical workflow improvements for HIM, business office, compliance, revenue integrity, case management, and utilization review teams.

Why This Topic Matters

Pre-payment audits can affect reimbursement, documentation workflows, and compliance oversight across multiple departments. Understanding the broader audit landscape helps organizations improve visibility, organize internal processes, and better manage payer-related revenue cycle risk.

Article Sections

  1. Current trends

    Summarizes shifts in payer audit activity and the departments most affected. It also notes broad clinical areas drawing increased attention during the current environment.

  2. Getting ahead

    Describes organizational approaches for building a coordinated response to audit activity. It covers tracking methods, cross-department involvement, and the role of contract review and data sharing.

  3. Key tips

    Outlines practical process-improvement themes for managing audit workflows. The section emphasizes prioritization, visualization, and consistent documentation of audit handling.

What You Will Learn

  • How payer audit activity is shifting and why organizations are paying closer attention to pre-payment reviews
  • Which internal departments may need to collaborate to track and respond to audit requests
  • Why consistent identifiers and documentation help improve audit visibility
  • How payer contract terms and audit-related workflows can affect revenue cycle management
  • What general process improvements can support a more organized audit response

Who Should Read This

  • HIM leaders
  • Revenue cycle professionals
  • Compliance staff
  • Revenue integrity teams
  • Business office managers
  • Case management staff
  • Utilization review staff
  • Payer contracting teams

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