Billing: Speed Up New Patient Registration With 5 Tips

Why This Topic Matters

Accurate intake information helps reduce claim delays, missing payer data, and collection problems while improving the patient registration experience and supporting cleaner billing operations.

Article Sections

1. Keep the Form Simple

   Discusses the overall purpose of a new patient intake form and the types of demographic and insurance information it should focus on. It also touches on keeping records current and making the request process patient-friendly.

2. Copying the Insurance Card is a Must

   Covers the importance of obtaining an insurance card copy and keeping payer information current at each visit. It also addresses practical handling of card images for billing workflow.

3. Get Referring Physician Details

   Focuses on collecting and verifying referral information when a patient arrives based on a physician referral. The section emphasizes accurate intake communication.

4. Move Your Forms Online, Too

   Describes the option of online pre-registration and advance form completion before a visit. It also mentions providing paper forms ahead of time and gathering outside feedback on forms.

5. Make Your Practice's Information Available

   Explains the value of sharing office policies and payment-related information with patients during registration. The section covers broad topics related to fees, responsibilities, and payment expectations.