E/M Coding Alert - 2003 Issue 8
COMPLIANCE: Considering E-Mail Consultations? Read This First
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Article Overview
This article explains the practical and regulatory concerns physicians should weigh before offering patient e-mail communication. It focuses on broad compliance and business issues such as privacy safeguards, reimbursement uncertainty, liability exposure, and licensure considerations. The piece is aimed at physicians and other healthcare professionals evaluating electronic patient communication workflows.
Why This Topic Matters
Patient e-mail communication can affect privacy, documentation, reimbursement, liability, and state practice requirements, making it important for providers to understand the compliance implications before adopting it.
What You Will Learn
- The main compliance considerations associated with patient e-mail communication
- Why reimbursement uncertainty matters for electronic consultations
- How privacy and security concerns can affect physician workflows
- Why liability and licensure issues are part of the decision to offer e-mail access
Who Should Read This
- Physicians
- Healthcare administrators
- Compliance professionals
- Medical practice managers
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