Practice Management: Health IT Doesn't Solve Problems At 'Dysfunctional' Practices

Article Overview

This article examines why health information technology can fail to improve small physician practices when underlying processes are weak or poorly defined. It discusses practice management issues such as workflow redesign, staff buy-in, vendor coordination, accountability, and the financial pressures tied to implementation. The piece is relevant to physicians, office managers, health IT leaders, and administrators evaluating electronic practice systems.