E/M Coding Alert - 2012 Issue 12
Reader Question: Contact Your State for Billing Time Frame
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Article Overview
This article addresses a common billing question about the timing of patient balance statements after a claim has been processed by insurance. It explains that practices should look to state law and payer contracts for any applicable limits, and it discusses the practical billing and patient-relations implications of delayed billing. The piece is aimed at medical billing and revenue cycle staff, practice managers, and providers who need general guidance on collection timing.
Why This Topic Matters
Billing timelines can affect compliance, collection success, and patient satisfaction. Understanding where to check for applicable limits helps practices avoid relying on assumptions that may not apply in their state or under their payer agreements.
What You Will Learn
- How billing timing questions may be affected by state law
- Why payer contracts can matter when billing patient balances
- Why delayed first-time billing can create collection and patient-retention issues
- What broad factors practices should review when setting billing workflows
Who Should Read This
- Medical billers
- Coding and billing staff
- Practice managers
- Revenue cycle personnel
- Healthcare providers
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