Reader Questions: Calculate Time for Office E/M in 2021

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Note:  The following article synopsis was NOT provided by AAPC. It was created by Find-A-Code/innoviHealth.

Article Overview

This reader Q&A discusses office/outpatient evaluation and management reporting in 2021, with a focus on time-based code selection and how different guidance sources describe what time may be counted. It is relevant for coders, billers, and compliance staff who work with CPT office E/M services and need to understand the scope of the time calculation guidance described in the article.

Why This Topic Matters

The article helps readers understand that time-based E/M reporting can be interpreted differently depending on payer or guidance source, which can affect code selection and compliance for office visits.

Article Sections

  1. Question

    A reader asks about counting time before and after an office visit when selecting an E/M level in 2021.

  2. Answer

    The response addresses whether time outside the face-to-face encounter may be considered under certain circumstances.

  3. Basics

    This section summarizes the 2021 shift in office/outpatient E/M reporting and the general move to time-based selection.

  4. CPT® versus CMS

    This section contrasts AMA training language with CMS discussion in the 2021 Physician Fee Schedule proposed rule.

  5. Bottom line

    The closing note emphasizes that payer guidance may differ and that additional clarification was expected later in the rulemaking process.

What You Will Learn

  • How 2021 office/outpatient E/M time-based reporting is described in the article
  • How the article contrasts AMA and CMS guidance on counting time
  • Why payer-specific guidance matters for office visit time calculation
  • What general categories of time are discussed for E/M reporting

Who Should Read This

  • Medical coders
  • Medical billers
  • Practice managers
  • Compliance staff
  • Physician office staff

Codes Discussed

Code Ranges Discussed


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